Sunday, December 26, 2010

Fujitsu Siemens FAQ for LifeBook 600 Series

LifeBook 600 Series

How do I contact Technical Support about my Lexmark printer?

Lexmark Customer Support:
1-800-332-4120
Monday through Friday 9:00AM - 9:00PM ET
Saturday 12:00PM - 6:00PM ET
www.lexmark.com/us

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Issue: After upgrading to Windows 98 from Windows for Workgroups, my modem no longer works. Looking at System Devices, there is a yellow exclamation mark next to the modem.
Reason: The driver was the Windows for Workgroups version.
Solution: Download the appropriate modem driver.

LifeBook 675Tx, 690Tx

Issue: 3D Spatializer is no longer available in AudioRack.
Reason: The default ESS audio driver for Windows 98 does not support this.
Solution: Reinstall the original ESS driver from either the Recovery CD or download it.

Issue: When installing a PCMCIA modem, the modem does not function.
Reason: The serial port settings are trying to use the address space reserved for the internal modem.
Solution: Reserve the address space by doing the following.

  1. Double Click on My Computer
  2. Click Properties
  3. Click the Device Manager Tab.
  4. Double click on Computer and the click on the Reserve Resources Tab.
  5. Click on I/O
  6. Click Add
  7. Enter 2F8 as the start value.
  8. Enter 2FF as the end value.
  9. Click OK to accept the changes
  10. Click OK to complete the fix.

LifeBook 690Tx

Issue: While upgrading to Windows 98, installation asks for the video driver.
Reason: Our video driver is newer than Microsoft's.
Solution: Copy the video driver from the Recovery CD or download it and choose it as the Display adapter.

Issue: When you hot-undock the system (i.e., remove the unit from it's dock while the power is on), and then continue to use the system, un-docked, and then hot-dock (return it to the dock with the power on), the CD-ROM drive is not recognized by Windows.
Reason: After upgrading to Windows 98, the operating system enables the 'Secondary IDE Controller.' Consequently, your original configuration is lost. .
Solution: In order to properly build an undocked configuration for the 690Tx, you have to disable the 'Secondary IDE Controller' in undocked mode.

Enable the 'Secondary IDE Controller' by following these steps:

  1. Hot-undock the unit (you have to make sure you have created the undocked profile after upgrading to Windows 98) or turn off the system, remove the unit from the dock and boot in undocked mode.
  2. Open the 'Control Panel' folder, 'System', open the 'Device Manager' tab, expand the 'Hard disk controllers' section, select the 'Secondary IDE controller...' option, and un-check the 'Exists in all hardware profile' box in the 'Device usage' section.
  3. You should see a red X over the 'Secondary IDE controller' selection in the 'Device Manager'. (This is o.k. - this is how the undocked mode is configured in Win 95)
  4. Hot-dock the unit or shut down the system and cold dock the unit. (Its probably safer to cold dock the unit - NEVER Warm Dock the unit; this feature is not supported in Win95 or Windows 98!!)
  5. Now when you use 'Eject PC' or the Dock/Un-dock button to Hot-undock the unit, you can hot-dock the unit and see the CD-ROM drive fine.

Issue: After upgrading to Windows 98, some of my audio functions no longer work.
Reason: Windows 98 installation automatically chooses the ESS WDM driver as the default sound driver thereby replacing others.
Solution: Download the appropriate sound driver. After downloading the driver, follow the instructions below to install the driver.

How to details:

  1. Right click on My Computer
  2. Choose Properties
  3. Click on the Device Manager Tab
  4. Click on Sound, Video and Game controllers
  5. Double click on ES1879 Plug and Play AudioDrive (WDM)
  6. Click on the Driver tab
  7. Double click on Upgrade Driver
  8. Click on Next
  9. Click on Select driver from a specific location
  10. Choose Have Disk
  11. Insert Recovery CD
  12. Select D:\Drivers\Sound or D:\Drivers\Audio
  13. Click OK

Issue: Am I operating in ACPI power management mode?
Reason: No, Windows 98 will automatically set your system to APM power management mode. Do not select ACPI mode at this time. It will not work and to switch back to APM mode will require a new installation of Windows 98. ACPI is a new technology in Windows 98. Your system will be fully functional in APM power management mode.
Solution: Fujitsu is working to provide you with the correct drivers to take advantage of this capability. The appropriate drivers will be posted on the web site when they become available. After you upgrade the drivers, you will be able to switch to ACPI mode, if you choose.

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I am running Windows 95 on my notebook, and have set my Power Management BIOS Settings to "Resume on Modem Ring," when in Suspended Mode. My unit does not come out of suspend on "Modem Ring", is there something else I need to do?
Yes. The following steps will guide you through enabling "Resume on Modem Ring," while in Suspended Mode:

Units affected: LifeBook 270Dx, 280Dx, 675Tx, 690Tx, 735Dx, 755Tx, 765Tx, 765Dx, 770Tx, 790Tx, 985Tx, 990Tx2, E330, E335, E340, E350, L440, and L440-B, with Windows 95 operating system.

  1. Click on Start/Settings/Control Panel.
  2. Double Click on the Power icon.
  3. Click on the "Advanced" button.
  4. Make sure "Wake up the computer when the phone rings" is check marked.
  5. Click on OK.
  6. Click on OK again.

Note: If you are running the PowerPanel, and the system is shut down or restarted, the "Wake up the computer when the phone rings" will change back to the original default setting of not being check marked. If you uninstall PowerPanel, and allow Windows 95 to manage the power management natively, the above settings will be saved and not be changed back to the original default setting. Additionally, if your machine is running Windows 98, the default setting for "Wake up the computer when the phone rings" is check marked.

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Why does my LifeBook 635T enhancement unit's CD-ROM not function when I boot (start) in MS-DOS mode?
The following troubleshooting information is based on the assumption that your original Config.sys and Autoexec.bat file have not been deleted since you first began using your system.

  1. Click on the Start button on the Windows 95 taskbar in the lower left corner of the Windows 95 desktop
  2. Click on Run
  3. The Run program window will appear
  4. Next to the word Open type in the following: SYSEDIT
  5. Next, click on the OK button.
  6. The System Configuration Editor program will appear with several open windows containing your configuration files
  7. Edit the following statement in the Config.sys file. You may need to scroll down (with the cursor keys) within the Config.sys file
  8. Change:
  9. REM [CD-ROM Drive]
    Device=C:\Realmode\TEAC-CDI.SYS /D:OEMCD001 /P:P /O:S
  10. to the following:
  11. Device=C:\Realmode\TEAC-CDI.SYS /D:OEMCD001
  12. Save your changes from the File option on the menu bar
  13. Next, select the Autoexec.bat file window
  14. Edit the following statement in your Autoexec.bat file
  15. You will need to click on the C:\ Autoexec.bat Window and scroll down (with the cursor keys) within the Autoexec.bat file to locate the following statement. It must appear exactly as listed below:
  16. REM [CD-ROM Drive]
    C:\Windows\Command\MSCDEX.EXE /D:OEMCD001 /L:Z
  17. Click on the word File on the menu bar in the upper life corner and then click on Exit.
  18. The System Configuration editor will now prompt you to save any changes, and answer OK (if necessary)
  19. Click on Start on the Windows Taskbar
  20. Select Shut down
  21. Shut down the computer and then power on your system once again. Your CD will now function in the MS-DOS mode

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My CD-ROM is not working when my 600 Series notebook is docked in the enhancement unit. Why not?
Check if you are powering the system with a single battery or plugging in the AC adapter plug into the back of the LifeBook 635T notebook. If you are using the battery, then please power down the unit and plug your AC adapter to the back of the LifeBook 635T enhancement unit when the LifeBook 635T notebook is docked. If the AC adapter is not available, the LifeBook 635T and CD-ROM will only function if the primary and secondary batteries are working together to supply power to both the LifeBook and the enhancement unit.

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How can I display the LifeBook's video output to an external monitor (CRT), or to both the internal screen and an external monitor?
Once your monitor's cable is connected to your Fujitsu PC notebook's external VGA SVGA port (at the rear of the system) and you have booted (started) Windows 95, hold down the FN key on your keyboard (located in the lower left corner of your keyboard) and press function key F10 key on your keyboard while keeping the FN key pressed down. Keep the FN key pressed down and press the F10 key again. Try "toggling" the video output destinations by pressing these two keys simultaneously. Pressing these keys will toggle the video output destination between the LCD mode, the CRT mode and the Simultaneous display mode (if the external monitor is compatible with the installed video driver). To leave your video output to a setting other than to the Fujitsu PC LifeBook's LCD, check your Fujitsu PC owners manual.

Additional Fujitsu PC notebook external monitor or display information.

Simultaneous internal/external display is only supported in the LCD panel's default resolution. The external display device (monitor, LCD projector/panel) must be capable of displaying the same resolution as your LCD display panel's default resolution. To use the Fujitsu PC LifeBook's Simultaneous internal/external display mode with models that come with high-resolution (800x600) screens, your external display device (monitor or LCD projector/panel) must support at least an 800x600 resolution.

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Can I use my Infrared Port (IrDA) and my Internal Modem simultaneously on my LifeBook 635T or 655Tx?
No, you can only use one device at a time. Both devices need to be configured to use the serial port listed as Com2. Please check your LifeBook 600 Series notebook manual for the I / O (input/output) range configuration for each device.

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My Fujitsu PC LifeBook 635T's or 655Tx's Internal Modem is not working properly under Windows 95. What should I do to correct this?
Click the Start button in the lower left hand corner of the Windows 95 desktop.

  1. Click the word Settings that appears on the menu, then click the words Control Panel to access the Control Panel's customizable settings.
  2. Double click the Modems icon to gain access to the modem settings.
  3. Across the top of this window are two tabs: General and Diagnostics.
  4. Within the General tab notice the listings of modems that are setup on this computer
  5. Remove any Modem inf. (information) listings and click on the OK button
  6. Click on the Start button again and click on the option to Shut Down
  7. Click on Shutdown the computer and click on OK
  8. Once the computer is completely turned off, power on your LifeBook notebook once again.
  9. Enter into the FUJITSU Phoenix NoteBIOS setting at boot-up (the very beginning of the system start-up, before the system enters Windows 95) by pressing the function key F2 key when prompted by the message on the screen to enter Setup
  10. Within the Phoenix NoteBIOS setup screen use the cursor (arrow) keys to move to the Advanced menu by pressing on the "right arrow" key on the keyboard. Within the Advanced menu.
  11. Highlight Integrated Peripherals and press the "Enter" key.
  12. Within the Integrated Peripheral submenu highlight COM PORT B: and set the I / O & interrupt (Irq) level address to 2F8, IRQ 3.
  13. Press the "down arrow" key to highlight COM port B Device and set this option to Internal Modem.
  14. Press the "ESC" key until you reach the Exit menu and highlight Save Changes & Exit.
  15. Press the "Enter" key, and the system will restart.
  16. During startup, Windows 95 will automatically utilize Plug and Play to detect your internal modem as a Fujitsu FMV-BIBLO288LowPowerModem PNP.
  17. Return to the Windows 95 Control Panel and Double click on the Modems icon to access the optional settings.
  18. Across the top of this window are two tabs: General and Diagnostics
  19. At the top of the Modem Properties window, click the Diagnostics tab. In the box that displays the Fujitsu FMV-BIBLO288LowPowerMODE... COM port, click once on Modem to highlight it
  20. Click the More Info button at the bottom center of the tab. A Please wait window will appear informing you that Windows 95 is communicating with the modem and that it will take a few minutes.
  21. In the More Info window, the Port Information section provides information about the modem such as the COM Port and Interrupt (Irq) being used

The information provided in this section verifies that the modem is properly installed and working as designed. Click the OK button at the bottom of the window. Click the Close button at the bottom of Modem Properties window. The Windows 95 configuration of your modem is now complete. If your modem is still not functioning properly contact the Fujitsu PC Corporation's Service and Support Department at 1-800-8FUJITSU.

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My Fujitsu PC LifeBook 635T's TouchPad is not sensitive enough. What should I do to adjust the sensitivity?
The following settings will adjust the sensitivity of the LifeBook TouchPad.

  1. Click on the Start button in the lower left corner of the Windows 95 Desktop
  2. Click on the word Settings that appears on the menu, then click on the words Control Panel to access the Control Panel's customizable settings.
  3. Double click on the Mouse icon and the Mouse properties program window will appear
  4. Across the top of this window are 4 tabs.
  5. Click on the Motion tab and adjust the pointer speed to a faster pointer speed setting (the 6th setting is recommended)
  6. Click on OK and restart Windows 95
  7. If the TouchPad on your Fujitsu PC LifeBook is still not sensitive enough, adjust your TouchPad settings further, as described above, or Contact Fujitsu PC Corporation's Service and Support Department at 1-800-8FUJITSU

Additional TouchPad information for the LifeBook 600 Series.

The LifeBook 600 Series TouchPad is a sensor-type TouchPad. Its movement is based on the transmission of pressure transferred by the user's finger. Please be aware that this type of TouchPad is used in the LifeBook 600 Series, especially if you have used other types of TouchPads before. The reaction that it has with Windows 95 Desktop (i.e. highlighting of Windows 95 objects or icons when in the desktop or a window) is different than other types of TouchPads. The recommended way to use this type of TouchPad is to use the finger tip or finger nail instead of pressing a "flat finger" onto the TouchPad surface. Utilizing this method of "minimal contact" will improve sensitivity and provide more control.

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How can I extend the battery life on my LifeBook 600 Series notebook?
Please check the following:

  1. Are your Power Savings features set to the factory defaults of MAXIMUM BATTERY LIFE? If not adjust this settings in your Fujitsu BIOS configuration or through the Fujitsu Power Center Software within Windows 95. Please check you Fujitsu PC notebook manual on configuration of Power Saving features.
  2. Have you checked your screen brightness? Adjust the LCD backlighting to low brightness by using the brightness slider on the LCD (TFT LCD ONLY). Adjust the LCD backlighting to low brightness by using the brightness and contrast slider on the LCD (DSTN LCD ONLY)
  3. Have you disabled the CD-ROM autoplay feature? (Only applies when docked to the Enhancement unit ) Disable the default Windows 95 CD-ROM Autoplay feature (Flashing CD-ROM indicator on your Status LCD). Click the Start button in the lower left hand corner of the Windows 95 Taskbar.
  • Click the word Settings that appears on the menu, then click the words Control Panel to open.
  • Within Control Panel Double click on the System icon and the System Properties dialog box will display
  • Click on the Device Manager tab
  • Click on the "+" sign next to the CD-ROM icon
  • Next, Double click on TEAC CD-38E (the model of your CD-ROM)
  • Within the TEAC CD-38E Properties click on the Settings tab
  • Remove the check mark from Auto insert notification by clicking on the check mark.
  • Click on the OK button to close the dialog box
  • Click on the OK button to close the System properties dialog window
  • Click on Yes to restart the notebook.

4. Have you "conditioned" your battery? You should condition a lithium ion battery, especially a brand new one. Discharge the battery pack completely and fully recharge it after a ten minute "cool down" period. Repeat this process 2-3 times for a brand new battery. You can do this using the supplied software, PC Doctor.

  • Exit Windows and go to the C:\ prompt by clicking on the Start button in the lower left corner of the Windows 95 Taskbar and selecting Shut down
  • Once in the Shut down Windows Menu click on Restart the computer in MS-DOS mode.
  • At the C:\WINDOWS prompt type CD\ and press the "ENTER" key
  • Type CD PCDR and press the "ENTER" key.
  • Type PCDR at the C:\PCDR prompt.
  • Use the arrow keys to highlight Utility in the PC Doctor menu bar.
  • Press the "ENTER" key .
  • Use the down arrow to scroll to the selection Battery Rundown and press the "ENTER" key.
  • Choose Perform Battery Rundown from the dialog box that appears, and press the "ENTER" key .
  • The Battery Rundown dialog box will appear and display the number of read/writes it performs on various system components. The last item displayed will be the number of minutes elapsed.
  • The time it takes to discharge your LifeBook battery varies from one Fujitsu PC notebook to another.
  • Once fully discharged, wait ten minutes, and then fully charge the battery.
  • Additional Fujitsu PC LifeBook 600 Series battery information.
  • The Fujitsu LifeBook 600 comes equipped with a Lithium Ion battery. Because this type of battery is not made of Nickel Cadmium, it does not suffer a "memory effect" and can be constantly charged without affecting long-term battery life.

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Why doesn't my notebook read any 3 1/2" floppy disks? When I check "My Computer" on the Windows 95 desktop, it shows that a 5 1/4" Floppy Disk Drive is installed instead of the 3 1/2" Disk Drive.
There can be many variables to the problem you are experiencing. The most common are answered below.

  1. On Fujitsu PC notebooks that incorporate modular components (i.e. the Floppy Disk Drive), check it to verify that it is properly seated in it's modular bay. Remove it and re-install it to be sure.
  2. Check your BIOS Settings to verify that Diskette access is not set to Supervisor only. If it is set to Supervisor only, change this setting to All.
  3. Under the Main Menu, check to verify that diskette A: is set to 1.44 MB, 3.5 inch.

Follow these steps to verify your BIOS Settings:

  1. Power on your notebook.
  2. Press the F2 key when prompted to Enter Setup.
  3. In the BIOS Settings screen, verify the Main Menu (first screen) that the Diskette A: says that it's 1.44 MB, 3.5 inch. If this is set to anything else, press the arrow key to choose Diskette A: and press the space bar to until it says 1.44 MB, 3.5 inch to make the change.
  4. Press the arrow key to the right to go to the Security Menu.
  5. Check that Diskette access is set to: All. If this is set to Supervisor only, press the arrow key down to go to Diskette access.
  6. Press the space bar to toggle through and make changes.
  7. After confirming these settings. Press the ESC key.
  8. Press the ESC key again to Save Changes and Exit.
  9. Highlight and press Enter when you are asked if you want to Save Changes and Exit.
  10. Press Enter again to continue and restart the system.

4. Check for a virus. Commonly, the cause of incorrect disk drive information is due to a virus. Some Fujitsu PC notebooks are shipped with McAfee VirusScan. Please use this software to verify a virus has not infected your notebook. If your machine does not have McAfee VirusScan software, please purchase a Windows 95 compatible virus software package to check it.

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Why does the modem on my LifeBook 600 Series notebook not work?
The communications settings (COM port) on your LifeBook are probably set to "infrared" rather than "internal modem". This setting disables the modem. Follow the steps below and the modem will work.

  1. Reboot your computer.
  2. When you see the startup screen, press F2 to enter the Setup
  3. Note: If you have a password on your system, you'll have to enter it to gain access to the setup.
  4. Press the Right Arrow key to move the cursor to Advanced setting tab.
  5. Note: Integrated Peripherals will be highlighted
  6. Press Enter to move to the sub-menu
  7. Press the Down Arrow key two times to highlight COM PORT B Device
  8. Press the Spacebar to toggle among the devices available for COM2 until the device Modem appears
  9. Press the ESC key to save your selection of the COM PORT B Device (The Modem)
  10. Press ESC a second time to save the Advanced setting you just changed and to Exit
  11. Press Enter to save all changes
  12. Press Enter a second time to reboot.

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I have a 56K Internal Modem in my Fujitsu LifeBook, Why does it connect to America Online at low speed?
AOL requires a Custom Initialization String. You can make this change in the America Online Modem Setup. Follow these steps:

  1. Open AOL
  2. In the Welcome window, Click on the SETUP button.
  3. In the Network & Modem Setup window, Click on Setup Modem,
  4. Select Hayes Compatible (it's the default choice).
  5. Click on Edit Commands button.
  6. In the Custom Modem Profile window, Change the Setup Modem String:
    AT &F E0 &C1 &D2 V1 S0=0\V1^M
  7. Click OK, in the Custom Modem Profile window.
  8. Click OK, in the Modem Selection and Customization window.
  9. Click OK, in the, in the Network & Modem Setup window.

Your modem should now connect at higher rates of speed.

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Can I Upgrade My 56K Modem To v.90?
The v.90 modem driver update for the LifeBook (270Dx, 280Dx, 675Tx, 690Tx, 735Dx, 755Tx, 765Dx, 765Tx, 770Tx, 790Tx, 985Tx, 990Tx2) is available for download on our Driver and File Downloads Web Page. Please download this driver for the v.90 update for your 56K Modem.
Installation Notice:
The v.90 driver update for the 56K modem on the LifeBook (270Dx, 280Dx, 675Tx, 690Tx, 735Dx, 755Tx, 765Dx, 765Tx, 770Tx, 790Tx, 985Tx, 990Tx2) does not support DSVD. The Device Manager still refers to the modem as a Fujitsu LifeBook K56FlexDSVD Modem even though DSVD is not supported.
Note: Actual speeds over U.S. telephone lines vary and are less than 56Kbs due to current FCC regulations and line conditions. Also note that the internal modems on all Fujitsu notebooks are not qualified for use with telephone systems outside the United States and Canada.

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I just upgraded my Fujitsu K56Flex DSVD Modem to v.90 and I am unable to use the DSVD capabilities of the modem. Is there something wrong with the driver or my modem?
Digital Simultaneous Voice and Data
There is nothing wrong with the modem. The v.90 driver update for the 56K modem on the LifeBook (270Dx, 280Dx, 675Tx, 690Tx, 735Dx, 755Tx, 765Dx, 765Tx, 770Tx, 790Tx, 985Tx, 990Tx2) currently does not support DSVD. The Device Manager still refers to the modem as a Fujitsu LifeBook K56FlexDSVD Modem even though DSVD is not supported. Digital Simultaneous Voice and Data.

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When using my Logitech Trackman Marble trackball with my LifeBook why can't I double click on icons, etc?
The Logitech Trackman Marble trackball is incompatible with the LifeBook 270Dx, 280Dx, 690Tx, 770Tx, 790Tx and 990Tx2. Logitech has acknowledged that there have been some incompatibilities with this trackball. There are no fixes yet.

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