Sunday, December 26, 2010

Fujitsu Siemens AH530 windows 7 drivers

BIOS and Generic Compatible Drivers
Driver Name VersionSizeTypeReadme
Windows-based BIOS Update V1.14 2.02 MB Updated -


Windows 7 64-bit Compatible Drivers
Install drivers in the order shown below.

Driver Name VersionSizeTypeReadme
Chipset 9.1.1.1020 2.42 MB Original -
Video (Intel) 8.15.10.2025 41.1 MB Original -
Video (ATI) 8.730.0.0000 4.11 MB Updated -
Audio 6.0.1.5969 29.5 MB Original -
Bluetooth 5.0.17 15.1 MB Updated -
LAN 7.17.304.2010 454 KB Original view
Fujitsu HotKey Driver: FUJ02B1 1.23 159 KB Original -
Fujitsu System Extension
Driver: FUJ02E3 		1.20 159 KB Original -
Media Slot 6.1.7100.30087 5.65 MB Original -
Intel Utilities MEI
Management Engine Interface 		6.0.0.1179 3.99 MB Original -
Turbo Boost 1.2.0.1002 0.98 MB Original -
Pointing 14.0.10.0 12.3 MB Original -
SATA 9.6.0.1014 415 KB Original -
WLAN (Atheros) 8.0.0.341 28.6 MB Updated -
Fujitsu Display Manager 7.01.20.211 7.08 MB Original -
Fujitsu Hotkey Utility 3.60.1.0 3.66 MB Original -
Fujitsu Mobility Center 3.01.00.000 6.44 MB Original -
Fujitsu System Extension
Utility 		3.1.1 4.79 MB Original -
Fujitsu LifeBook Panel 8.1.0.0 4.44 MB Original -
Power Saving Utility 31.01.11.014 10 MB Original -

LifeBook A Series

AH530, PH520, SH530: Do not use Catalyst Control Center to change the display brightness
Products Involved

  • Microsoft Windows 7
  • Fujitsu LifeBook AH530 Notebook PC
  • Fujitsu LifeBook PH520 Notebook PC
  • Fujitsu LifeBook SH530 Notebook PC
Symptom

  • Cannot see anything on display
  • Screen is all black
  • Screen is all white
  • Used Catalyst Control Center to change brightness
Solution

DO NOT USE CATALYST CONTROL CENTER TO CHANGE THE DISPLAY BRIGHTNESS

Use FN+F6 and FN+F7 to change the display brightness.

Even though the Catalyst Control Center has a menu to change the display brightness, it should not be used.

The display may become all white or all black if the brightness is changed to the minimum or maximum value through the AMD utility "Catalyst Control Center". At that point the graphics driver is corrupted and must be reinstalled.

PERFORM THE FOLLOWING TO FIX:

  1. Uninstall the graphics driver in Safe Mode
  2. Reinstall the graphics driver

Uninstall the graphics driver in Safe Mode:

    1. Restart the computer, press [F8] aftmultiple times after the Fujitsu logo shows but before the Windows logo shows
    2. A list of options will show, choose "Safe Mode"
    3. Once in Safe Mode, open Control Panel then Device Manager
    4. Open Display adapters, right-click ATI Mobility Radeon HD 4650 and choose Uninstall
    5. Check Delete the driver software for this device
    6. Complete the process by clicking OK and closing all windows, then restart the computer

Reinstall the graphics driver:

    1. Either download the driver from www.us.fujitsu.com or use the Drivers And Applications Disc

20100729: Fujitsu Engineering has stated an updated driver will be released to fix this in Fall 2010.
KB SCS42080

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AH550: Error Messages in MyRecovery when trying to restore a saved image
Products Involved

  • Microsoft Windows 7 Starter
  • Microsoft Windows 7 Home Premium
  • Microsoft Windows 7 Professional
  • Fujitsu LifeBook AH550 Notebook PC
  • Fujitsu LifeBook MH380 Notebook PC
  • Fujitsu LifeBook NH570 Notebook PC
  • Fujitsu LifeBook S760 Notebook PC
Symptom

When trying to restore a saved image in MyRecovery, you may receive the following error messages

  • "No partitions/Incorrect number of partitions were created on hard disk. This function is not available. Please click [OK] to shutdown the computer."

    • or

  • "No partitions/Incorrect number of partitions were created on hard disk. This function is not available. Please click [OK] to back."
Solution

To resolve this issue, apply the MyRecovery Update which is located at http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS

  1. Select your model from the drop-down menus and click "Go"
  2. Download and install the "MyRecovery Update"
  3. Follow the onscreen instructions
KB SCS40130
AH550: Manually set audio to TV when using HDMI
Products Involved

  • Fujitsu LifeBook AH550 Notebook PC
Symptoms

Sound not automatically through TV when using HDMI
Solution

To have the audio playback through the TV, do the following:

  1. Right-click the "speaker" icon of the task tray in the lower right of the screen, and "Playback device"
  2. Choose the "HDMI Device" and click OK
KB SCS38990

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AH550: Possible drop frames of video on playback in certain applications
Products Involved

  • Fujitsu LifeBook AH550 Notebook PC
  • Windows Movie Maker
  • Windows Photo Gallery

Symptoms

Possible drop frames of video on playback in certain applications

Movie playback has frame drop

Video jumpy

Solution

In Movie Maker or Photo Gallery, some types of video may experience missing frames during playback.

For those files, use the following applications for playback:

  1. Windows Media Player
  2. Cyberlink Power DVD
KB SCS38978

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AH550: Possible drop frames of video on playback in certain applications
Products Involved

  • Fujitsu LifeBook AH550 Notebook PC
  • Windows Movie Maker
  • Windows Photo Gallery

Symptoms

Possible drop frames of video on playback in certain applications

Movie playback has frame drop

Video jumpy

Solution

In Movie Maker or Photo Gallery, some types of video may experience missing frames during playback.

For those files, use the following applications for playback:

  1. Windows Media Player
  2. Cyberlink Power DVD
KB SCS38978

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A1220 with Dual-Layer or Blu-ray Drives, must run Click Me!
Products Involved

  • Fujitsu LifeBook A1220 Notebook PC
  • Dual-Layer drive
  • Blu-ray drive

Symptoms

How to install applications for Dual-Layer

How to install applications for Blu-ray
Solution

To use all the features of your Dual-Layer or Blu-ray drive, run Click Me!

Running Click Me!

  • Note: Enable the wireless switch before running Click Me!
  • The first time the computer starts, a dialog box will appear for you to run Click Me!
  • If you do not run ClickMe! then, the ClickMe! icon will remain on your desktop, double-click it to start Click Me!
  • Click Me! will automatically build the icon tray in the bottom right of the screen. Other utilities (e.g. Bluetooth) and drivers may be installed. Icons will be created that provide links to application/utilities that you will frequently access. Once Click Me! is completed the system will restart.

Click Me! for the A1220:

The following applications are installed for your Dual-Layer or Blu-ray drive by Click Me!:

  • Roxio Creator
  • CyberLink PowerDVD
  • CyberLink PowerDirector
  • CyberLink MakeDisc
  • CyberLink YouCam
KB SCS38421

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Dust Filter may not be removable on some Notebooks
Products Involved

  • Fujitsu LifeBook A1110 Notebook PC
  • Fujitsu LifeBook A1120 Notebook PC
  • Fujitsu LifeBook A1220 Notebook PC
  • Fujitsu LifeBook N7010 Notebook PC
  • Fujitsu LifeBook V1030 Notebook PC
  • Fujitsu LifeBook V1040 Notebook PC

Symptoms

Some documentation states that the Notebook's dust filter is removable.
Solution

This is a misprint. Please note that the dust filter on these Notebooks does not include the filter grill like other models. The dust filter is embedded.
KB SCS34256

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Unable to play Blu-ray disc until PowerDVD update installed
Products Involved

  • Fujitsu LifeBook A6110 Notebook PC
  • Fujitsu LifeBook N6470 Notebook PC
  • Blu-ray Drive

Solution

These models may be orded with either:

  • Dual Layer DVD Drive
  • Blu-ray DVD Drive

Both drives support CD and DVD recording.
The Dual Layer drive also support recording to Dual-Layer DVDs
The Blu-ray drive supports reading Blu-ray DVDs

Fujitsu includes software from CyberLink to use the drives:

  • CyberLink PowerDVD is pre-installed and will allow you to watch DVDs
  • A disc is included with the computers for installing additional functionality:
    • To play Blu-ray DVDs, install CyberLink PowerDVD from the disc [none Blu-ray computers do not need to install PowerDVD from the included disc]
  • All users should install:
    • CyberLink MakeDisc (for recording movies to DVD
    • CyberLink PowerDirector (for editing/producing your own DVD movies)

Note: You may be required to restart the computer after installation.
KB SCS31226

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Video picture is received upside down with NetMeeting
Products Involved
  • Microsoft NetMeeting
  • Ricoh camera
  • Fujitsu LifeBook A6110 Notebook PC
  • Fujitsu LifeBook P7230 Notebook PC
  • Fujitsu LifeBook U810 Mini-Notebook PC
  • Microsoft Windows XP
  • Microsoft Windows Vista
Cause

Using NetMeeting and the built-in camera, when video picture is sent, the video picture is displayed upside down on the other PC. The built-in camera driver supports three video formats, RGB24, I420 and YUY2, and YUY2 is used as default video format. But NetMeeting's default format is RGB24. It displays YUY2 format correctly on sender's PC, but when video picture is sent to other PC, it converts the video format to RGB24.

And when video format is converted, the video picture is converted upside down
Solution Use other video conferencing software such as Skype.
KB SCS26860

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Effects of Loud Music on Shock Sensor Utility Functionality
Products Involved

  • Fujitsu Shock Sensor Utility
  • Fujitsu LifeBook A3110 Notebook PC
  • Fujitsu LifeBook A6010 Notebook PC

Solution

The Fujitsu Shock Sensor utility is designed to help protect your hard disk drive in the event of excessive vibration or shock to the system. In the event your drive is subjected to excessive vibration or shock, there is a possibility that the read-write head could come into contact with the rotating platter, resulting in a "head crash." If that should happen, data loss may occur. The Fujitsu Shock Sensor feature is designed to minimize the likelihood of such an event.

When playing certain types of music at high volume, particularly with internal speakers, you may notice one or both of the following:

  • You may receive multiple hard disk drive "park" notification messages due to excessive system vibration.
  • You may notice that your music occasionally skips or stutters.

These effects are a result of excessive system vibration during music playback at high volume resulting in parking of the hard disk drive. If the audio quality of your system is impacted by either of these effects, you should change the following settings during music playback:

  1. Open the Shock Sensor options in the Shock Sensor Utility Settings by going to [Start] \All Programs \ Shock Sensor Utility \ Configuration.
  2. Set "Ignore periodic vibrations", "Ignore mouse click", and "Ignore keyboard action" if these settings are not already applied.

If the above step does not help, then reduce the Shock Sensor sensitivities (Sensitivity of impact, Sensitivity of horizontal move, and Sensitivity of fall).
KB SCS20786

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How do I contact Technical Support about my Lexmark printer?

Lexmark Customer Support:
1-800-332-4120
Monday through Friday 9:00AM - 9:00PM ET
Saturday 12:00PM - 6:00PM ET
www.lexmark.com/us

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My computer is shutting down sixty seconds after I connect to the internet with a "RPC DCOM" message. Do I have a virus?

It is possible your computer has been infected by what is called the "W32.Blaster.Worm". This is a virus-like program which began high circulation on Monday August 11, 2003. The worm can cause your computer to shutdown after connecting to the internet and other intermittent problems.

To clean the computer or to stop from being infected, Fujitsu recommends you take the following actions:

  1. Update Windows with one of the following methods: (both options install the same files)
    1. Use Windows Update; install all Critical Updates and Service Packs.
    2. Download and install the Security Update issued by Microsoft in Security Bulletin MS03-026 and Knowledgebase Article 823980.
  2. Confirm the Hotfix is installed by opening Add or Remove Programs from the Control Panel. Verify "Windows XP Hotfix - KB823980" is in the list of currently installed programs.
  3. Clean the computer with the Symantec W32.Blaster.Worm Removal Tool.

These instructions are correct to the best knowledge of Fujitsu PC at the time of publication. The links to websites outside of Fujitsu's control are subject to change. Using Windows Update and Anti-Virus software is the recommended way to prevent malicious software attacks.

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I seem to be having a problem with Fujitsu Service Assistant. Is there something that I could be doing wrong?

The Fujitsu Service Assistant tool is no longer available.


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How do I remove Fujitsu Service Assistant from my Lifebook computer?

Windows 98:

    1. Click "Start", point to "Settings", click "Control Panel", and then double-click "Add/Remove Programs".

    2. Click on "Fujitsu Service Assistant", then click "Add/Remove".

    3. Uninstalling Fujitsu Service Assistant dialog box will appear. The box will read "This will uninstall and remove Fujitsu Service Assistant and all of its components from your system. Do you want to continue?

    4. Click "Yes" to begin the uninstall process. Once completed

    5. Click "OK" to close the "Add/Remove Programs".
Windows 2000:
    1. Click "Start", point to "Settings", click "Control Panel", and then click "Add/Remove Programs".

    2. Click on "Fujitsu Service Assistant", then click "Change/Remove".

    3. Uninstalling Fujitsu Service Assistant dialog box will appear. The box will read "This will uninstall and remove Fujitsu Service Assistant and all of its components from your system. Do you want to continue?

    4. Click "Yes" to begin the uninstall process. Once completed.

    5. Click "Close" to close the "Add/Remove Programs" dialog box.
Windows XP Classic View:
    1. Click "Start", click "Control Panel", and then double-click "Add/Remove Programs".

    2. Click on "Fujitsu Service Assistant", then click "Change/Remove".

    3. Uninstalling Fujitsu Service Assistant dialog box will appear. The box will read "This will uninstall and remove Fujitsu Service Assistant and all of its components from your system. Do you want to continue?

    4. Click "Yes" to begin the uninstall process. Once completed.

    5. Click "Close" to close the "Add/Remove Programs" dialog box.
Windows XP Category View:
    1. Click "Start", click "Control Panel", and then click "Add/Remove Programs".

    2. Click on "Fujitsu Service Assistant", then click "Change/Remove".

    3. Uninstalling Fujitsu Service Assistant dialog box will appear. The box will read "This will uninstall and remove Fujitsu Service Assistant and all of its components from your system. Do you want to continue?

    4. Click "Yes" to begin the uninstall process. Once completed.

    5. Click "Close" to close the "Add/Remove Programs" dialog box.

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When using my A1010, I am unable to get the scroll functionality of the touch pad to work. How can I enable this functionality?

In order to use the scroll function of your touchpad, you will need to load the touch pad driver from the Drivers and Applications CD that came with your Fujitsu LifeBook. Please consult the instructions on the Drivers and Applications CD for further information on installing this driver.

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On my Fujitsu LifeBook A1010, the System Restore feature under Windows XP is disabled. How can I enable this feature?

In order to enable the System Restore feature, you will need to do the following:

1. Select Start and then Run.

2. Type gpedit.msc in the Run dialog box. Click OK.

3. You should now see the Group Policy editing screen. Under the Computer Configuration heading, click on the + located next to Administrative Templates.

4. Under the now expanded Administrative Templates heading, click on the + located next to System.

5. Under the System heading, locate the System Restore folder. Select the folder with your mouse pointer by clicking on the folder with your left mouse button.

6. You should now see two options on the right hand side of your screen. Double-click on the Turn off System Restore setting. Select the option labeled Disabled. Click OK.

7. Double-click on the Turn off Configuration setting. Select the option labeled Enabled. Click OK.

8. Close the Group Policy editor by clicking the X located in the upper right hand corner of your screen.

9. Reboot your system. When the system reboots, System Restore will be enabled.

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In Windows 2000 I am unable to use my modem with my pulse dial phone line. Is there a solution for this issue?

You will need to install the modem driver that came on a CD with your A1010. This will correct this issue.

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In Device Manager, I have an Unknown Device listed.

In order to fix this problem, you will need to update the driver. The driver can be obtained from our web site. If you have your Drivers and Applications CD or the Windows XP Upgrade Drivers and Application CD, this should include this driver also. In order to install the driver, you will need to do the following.

1. Insert your Driver and Applications CD or Windows XP Upgrade Drivers and Application CD. If you do not have the CD, download the Battery Aid patch from our web site and unzip it to a floppy disk.

2. From Device Manager, right-click on the Unknown Device and select "Update Driver"

3. When prompted, select that you would like to, "Install from a specific location" and then click Next.

4. On the following screen, make sure that both "Search for the best driver" and "search recoverable media" are checked. Click Next.

5. The driver will now be installed.

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